Outreach Coordinator Job Description

We’re looking for someone who is enthusiastic about Dragons and wants to tell the world. The ideal candidate enjoys building relationships with strangers (i.e. you can spend 3 hours on the phone with strangers and still speak to your roommate when you get home), is organized, can multitask, loves planning, and isn’t afraid of a busy workload. This role will spend time traveling on the road visiting families and schools, as well as supporting the daily operations of our sales, marketing, partnership, and outreach efforts via remote office. 

• Promptly answer phone, email, live chat, and text inquiries
• Conduct marketing presentations & webinars 
• Identify, contact, and cultivate new student leads 
• Schedule home visits, school visits, and other marketing opportunities
• Manage 2-3 seasonal outreach staff to ensure full schedules, productive meetings, and their overall  sales performance
• Represent Dragons in-person for up to 5-10  weeks/year of student recruitment – presenting at schools, fairs, and to families – this could be in the area you live or in other regions
• Nurture  school and open enrollment leads to produce summer, Gap Year, and partnership program sales 
• Collaborate  with our partnership team to identify schools that would be good custom partner prospects and build relationships with new teachers and schools 
• Mobilize our alumni community to support sales efforts
• Support data management in Salesforce and via Google suite 
• Coordinate mailings and manage inventory 
• Additional administrative tasks that arise on a regular basis to support trainings, marketing, and admissions 

• Dedication to customer service excellence and supporting prospective families 
• Comfortable giving presentations and speaking to a wide range of audiences
• Excellent verbal and writing skills 
• Ability to multitask and work comfortably in a fast paced environment
• Experience supporting administrative tasks – from spreadsheets, phone calls, and daily email inquiries 
• Adaptable, flexible, and collaborative
• Is a motivated self-starter who can work independently, but also with a team
• Lots of energy and a high level of enthusiasm for the work that we do
• Resilience and ability to adapt as unexpected challenges arise 

• Full time 
• Start Date: August 1st – September 1st 
• This is a remote position
• 5-10 weeks/year of travel anticipated within the U.S
• $40,000 to $50,000 USD annual salary range, starting commensurate with experience
• Outreach Coordinator pay scale and bonuses 
• Benefits include travel, bonuses, flexible scheduling, paid volunteering, and more

Where There Be Dragons is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, marital status, age, veterans’ status, disability, pregnancy or union activity.